Journey Through Questions

Navigate the roadmap of car rental wisdom with answers that illuminate every turn of your adventure

To unlock your automotive adventure, you'll need a valid driver's license held for at least one year, a major credit card in your name, and a government-issued ID or passport. International travelers should bring their International Driving Permit alongside their home country license. These documents are your keys to the kingdom of mobility.

The gateway to freedom opens at 21 years old for most vehicle categories. However, drivers aged 21-24 may encounter a young driver surcharge as they're considered emerging road warriors. For premium and luxury vehicles, the threshold rises to 25 years, ensuring these automotive jewels are entrusted to seasoned hands.

Our transparent pricing philosophy eliminates surprises. Base rates include unlimited mileage, basic insurance coverage, and 24/7 roadside assistance. Additional services like GPS navigation, child seats, or premium insurance can be added à la carte. Early booking rewards you with better rates, while last-minute reservations may carry premium pricing.

Flexibility is woven into our service fabric. Modifications and cancellations are free up to 24 hours before your pickup time. Within 24 hours, a modest fee may apply depending on your rate type. Prepaid reservations follow different terms, so we recommend reviewing your booking confirmation for specific details about your reservation's flexibility.

Your peace of mind is our priority. Basic coverage includes collision damage waiver and third-party liability. Enhanced protection packages offer comprehensive coverage including personal accident insurance, personal effects coverage, and roadside assistance plus. We recommend checking with your personal auto insurance and credit card benefits before purchasing additional coverage.

Absolutely! One-way rentals transform linear journeys into epic adventures. Pick up in one city and drop off in another across our extensive network. One-way fees vary by distance and location popularity, but the freedom to explore without backtracking is priceless. Popular routes often have reduced or waived one-way charges.

Life happens, and we understand that. A 29-minute grace period is built into every rental. Beyond that, late returns incur hourly charges, and after 90 minutes, you'll be charged for an additional day. To avoid surprises, contact us if you anticipate being late – we can often extend your rental at the daily rate rather than premium late fees.

Freedom shouldn't have limits. That's why we offer unlimited mileage on most rentals within the rental country. Long-term rentals (28+ days) and certain specialty vehicles may have mileage caps, but these are clearly disclosed during booking. International border crossings require special authorization and may have different mileage terms.

Sharing the driving experience multiplies the joy. Additional drivers can be added for a daily fee, and they must meet the same age and license requirements as the primary renter. Spouses and domestic partners often qualify for free additional driver status. All drivers must be present during pickup to complete the authorization process.

Our "full-to-full" policy is refreshingly simple: receive your vehicle with a full tank and return it the same way. This ensures you only pay for the fuel you use at current market prices. If returned with less fuel, we'll refill it at a premium rate plus service fee. Some locations offer prepaid fuel options for ultimate convenience.

Little passengers deserve premium protection. We offer infant seats, toddler seats, and booster seats for all ages and sizes. These are available for a daily rental fee and should be reserved in advance to guarantee availability. All seats meet or exceed safety standards and are professionally cleaned between rentals for your child's safety and comfort.

Travel delays shouldn't derail your plans. When you provide your flight information during booking, we automatically monitor your arrival and adjust pickup times accordingly. Airport locations typically hold reservations for delayed flights at no extra charge. For significant delays, contact us to discuss options and avoid any potential late arrival fees.

Journey Through Excellence

Genesis

Where Dreams Meet Asphalt

Born from a simple yet revolutionary idea: mobility shouldn't be a luxury, but a canvas for life's adventures. Sapesoo emerged when passionate automotive enthusiasts recognized that every journey deserves the perfect companion - not just a vehicle, but a gateway to possibilities.

Our founders, united by their love for the open road and commitment to exceptional service, envisioned a rental experience that transcends traditional boundaries. They understood that behind every rental request lies a story waiting to unfold.

Sapesoo founding story
Evolution

Crafting Tomorrow's Mobility

What began as a local venture has blossomed into a symphony of automotive excellence. We've cultivated relationships with premium manufacturers, curated fleets that speak to diverse aspirations, and built a network of trust that spans continents.

"Every vehicle in our fleet carries our promise: to transform your journey from ordinary to extraordinary"

Our mission transcends mere transportation. We're architects of experiences, curators of adventures, and guardians of your precious time. Whether you're chasing business opportunities or embracing leisure escapes, we provide the perfect vehicle to match your ambitions.

Sapesoo fleet evolution
Values

The Sapesoo Promise

Integrity First: Every interaction is built on transparency and trust. We believe honest communication creates lasting partnerships, not just transactions.

Excellence Without Compromise: From vehicle maintenance to customer service, we pursue perfection in every detail. Your satisfaction isn't our goal - it's our foundation.

Innovation in Motion: We continuously evolve our services, embracing technology and feedback to stay ahead of your needs. Your tomorrow's requirements inspire today's improvements.

Community Connection: We're not just a rental company; we're your travel partners, invested in your success and happiness on every mile of your journey.